Field Service Technician


Atlanta, GA


About this vacancy

On behalf of our international client, Pack'R, YER is seeking a Field Service Technician for its location in Atlanta.

Job description

As part of our American Customer Service team (3 persons), you oversee installing, maintaining and repairing our filling machines on customers' production sites in the U.S. and abroad. You are our customers' main contact and you guarantee the quality of our equipment.

Your mission will be to:

  • Carry out the starting up the machines on customers' sites or PACK'R site.
  • Make the mechanical and wiring installation of our products according to the technical files.
  • Adjust machines according to customer specifications.
  • Educate customers on preventive maintenance and safety regulations, and
  • provide general customer service on the phone and in person.
  • Provide on-call emergency service as required and maintain communication with
  • the department manager while in the field.
  • Establish positive relationship to optimize customer satisfaction and loyalty.


PACK'R group is specialized in designing and manufacturing filling and capping machines for liquid products. 85% of turnover is generated by export mainly focused on Chemical industry for worldwide group such as TOTAL, CHEVRON, BAYER, SYNGENTA, etc.

Thanks to our international location, more than 700 PACK'R machines and turnkey lines are installed throughout the world (Scandinavian area, Occidental Europe, USA, Brazil, Singapore, China, South Africa, Australia, New-Zealand…)

We are internationally recognized thanks to our know-how, our quality and our products reliability (93 employees - turnover 2015: 15M€).

Candidate profile

  • Associate degree or technical college degree preferred in mechanical or maintaining qualifications.
  • Strong competences in the industry (if possible in special machinery maintenance).
  • PLC datas and manual understanding or schemes (Mechanical, electrical and pneumatic).
  • Autonomy, rigorous work, flexibility, communication skills are key assets for this position (you are mainly at customers' sites).
  • B-category driving license required.
  • French skills would be a plus.
  • Travel 20% to 30% of the time, will increase as business grows.

Apply now

Helene Toure

YER Atlanta

M 404-998-2878
T 678-579-5569
E Email
More about Helene Helene Toure bla

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