About this vacancy
On behalf of our international client, Pack'R, YER is seeking a Field Service Technician for its location in Atlanta.
As part of our American Customer Service team (3 persons), you
oversee installing, maintaining and repairing our filling machines
on customers' production sites in the U.S. and abroad. You are our
customers' main contact and you guarantee the quality of our
Your mission will be to:
- Carry out the starting up the machines on customers' sites or
- Make the mechanical and wiring installation of our products
according to the technical files.
- Adjust machines according to customer specifications.
- Educate customers on preventive maintenance and safety
- provide general customer service on the phone and in
- Provide on-call emergency service as required and maintain
- the department manager while in the field.
- Establish positive relationship to optimize customer
satisfaction and loyalty.
PACK'R group is specialized in designing and manufacturing
filling and capping machines for liquid products. 85% of turnover
is generated by export mainly focused on Chemical industry for
worldwide group such as TOTAL, CHEVRON, BAYER, SYNGENTA, etc.
Thanks to our international location, more than 700 PACK'R
machines and turnkey lines are installed throughout the world
(Scandinavian area, Occidental Europe, USA, Brazil, Singapore,
China, South Africa, Australia, New-Zealand…)
We are internationally recognized thanks to our know-how, our
quality and our products reliability (93 employees - turnover 2015:
- Associate degree or technical college degree preferred in
mechanical or maintaining qualifications.
- Strong competences in the industry (if possible in special
- PLC datas and manual understanding or schemes (Mechanical,
electrical and pneumatic).
- Autonomy, rigorous work, flexibility, communication skills are
key assets for this position (you are mainly at customers'
- B-category driving license required.
- French skills would be a plus.
- Travel 20% to 30% of the time, will increase as business