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Field Service Technician

Cabinplant

Atlanta, GA

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About this vacancy

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Cabinplant has had great success in the U.S. and sees great potential to further grow their business. YER USA, Inc. has been retained to assist Cabinplant in hiring a Field Service Technician to the U.S team.

Job description

As Field Service Technician, you will perform service and support, related spare parts sales and up-sell service/support agreements. You will also be involved in starting up new facilities in cooperation with the service coordinator, and the electrical engineering department based from the HQ in Denmark.

Approximately 50% travel, also over weekends and from time to time with extended stays in e.g. Mexico. The role operates from the US HQ in Atlanta - alternatively from a home office when not traveling.

Service

  • Cooperate closely with the customer, the service coordinator and the service team you plan and perform the service requested.
  • Approach proactively key people and discuss the need for service contracts/support agreement, recommend spare parts and additional equipment when working on a customer site.
  • Follow-up of performed service, with a service report to the customer and proposal on needed spare parts, and updated service/support agreement.
  • Keep your registration of hours spend with a customer up to date and same for your calendar, allowing the service coordinators to utilize your time effectively.
  • Follow-up and ensure correct billing for service

Parts

Collaborates with the sale team, preparing offers, including follow-up, and dispatching of spare parts overall collaborating with the Service Coordinator and the Service Back Office.

Support

Participate in the online customer support team, remote problem solving.

Company

Our client Cabinplant, is a world-leading provider of tailor-made processing solutions for the food industry. The company's main focus areas are within meat, ready meals, fish and shellfish, fruit and vegetable, and poultry markets. In addition, their processing and weighing equipment is used in a wide range of businesses. Cabinplant employs close to 300 people and has representatives in more than 30 countries worldwide as well as working in close partnership with customers in major markets around the globe. Part of Cabinplant's expertise includes system customization achieved through close collaboration with its customers. Their systems, which feature high yield and minimal waste, are used by companies that process meat, seafood, fruits and vegetables, poultry and convenience foods.

Cabinplant is headquarters in Denmark. For over 45 years, Cabinplant was a privately-owned company until 2016, when the American industrial company CTB, Inc., a Berkshire Hathaway company, took over 80 percent of Cabinplant's shares. Today, the Cabinplant team works closely together with the CTB colleagues around the world - including a close working relationship with Meyn as Cabinplant's poultry processing equipment complements that made by CTB's Meyn poultry processing subsidiary.

More info on Cabinplant can be found online: http://www.cabinplant.com/

Candidate profile

To be successful in this role, you must have a technical degree and relevant working experience allowing you to troubleshoot, test, repair and service technical equipment. PLC experience is a must and a background from dealing with both mechanical and electrical issues will be needed. Having worked in the food industry will also be a plus. You must be able to work independently with little supervision.

Come and join a professional team in an international company at the forefront of technology. The business culture and communication is open, warm and informal, and you will become part of a winning team in a job where you set your own agenda. As the team grows, a Service Manager role might be your next step. An attractive salary reflecting the job requirements plus benefits are offered.

Please contact Anna-Louise Plougmand, YER USA Inc for more info: Mail: annalouiseplougmand@yer.com - Phone: 832 314 1658


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Anna-Louise Plougmand

YER Houston

M 832-314-1658
T 404-567-5610
E Email
More about Anna-Louise Anna-Louise Plougmand bla

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