Network Operations Manager

Manassas, VA / Phoenix, AZ


About this vacancy

To further expand their global team of professionals, we are currently seeking to fill the vacancy of Network Operations Manager to join our client’s USA team.

Job description

We are looking for an enthusiastic and proven team player in the server and hosting space. The Network Manager will be the ultimate Network technology expert within our client's North-American team. You will be the technical master mind behind our innovation policies, and the design and planning of our networks and internet connectivity.

This is an exciting opportunity for a results-focused technical expert with the commitment and energy to help our client to the next level!

Key Responsibilities of the Network Operations Manager;

  • Is responsible for network availability, performance and capacity management.
  • Providing recommendations for network infrastructure or solutions (generic or customer specific, high level network design, migration and interconnection strategy)
  • Setting detailed technical standards and low and high-level design for deployment of network technology (protocols, configurations)
  • Defining, implementing and maintaining approach to network security
  • Develops and maintains market/technology knowledge to support design and planning of networks and internet connectivity
  • Manages the Network Operations Team and is overall responsible for the performance and results of the team
  • Manages network related escalations
  • Drives initiatives to maximize the customer experience and operational excellence
  • Ensures the availability and performance of the Network Operations team members
  • Develops the processes and systems used in the team
  • Provides appropriate budgets and reports for Network Operations activities to the Operations Director (e.g. headcount, financial, services availability, SLA compliance, capacity planning)


Our client is a leading Infrastructure as a Service (IaaS) provider serving a worldwide portfolio of over 17,500 customers ranging from SMBs to Enterprises. Their services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, and Dedicated Hosting supported by exceptional customer service and technical support. They offer one of the largest networks in the world, moving data around at colossal speeds. It connects the state-of-the-art data centers in Europe, North America and Asia and innovation is in their DNA.

Candidate profile

Candidates are expected to meet the following requirements:

  • 7 years + experience working in the Hosting industry
  • A Bachelor's Degree in Computer Science or equivalent required, Masters preferred
  • CCIE Written/CCIE Lab for Level 2 (or Juniper equivalent)
  • Cisco and Juniper experience
  • Commitment to quality
  • Drive to analyze complex problems and delivering good solutions
  • Have a balanced approach to stressful situations 
  • Strong at Planning and organizing

This is really an outstanding opportunity in a great and growing industry. Qualified and motivated candidates are welcome to apply. If you are an ambitious professional, we look forward to speaking to you soon.

Apply now

Kenneth van der Zalm


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